THE COOL MOUNTAIN REALTY TEAM

The Cool Mountain team loves helping people find their forever home. Our staff of Fairview locals have a reputation for excellence, are extremely capable, and will do whatever it takes to make our customers happy.

JENNY BRUNET

Karen Cernek

Sophia Underwood

Allen Helmick

Susan Lytle

DEVON SATCHELL

Jen Duke

Wanda Treadway

Renee Whitmire

Omar Fakhuri

 
 

Slide “Sophia and the team at Cool Mountain Realty really helped us move through a quick closing timeframe and remediate some items that unexpectedly popped up. They were prompt, courteous and skilled in moving the process along, thanks to Sophia. We were grateful for the support and expertise! We would recommend Cool Mountain Realty.”

-Kenneth and Terri Coons Slide “Searching for and buying a house long distance is a challenging experience and for me good communication is the key to a successful and enjoyable experience. Sophia was always at the other end of the phone or text very quickly and without the slightest hint of frustration. That is dedication and professionalism.”

-Brenda Shafer Slide “We interviewed a few different realty companies and felt very comfortable with Sophia, especially since she was an Asheville native. Being first time home buyers, we were a little intimidated at first. Luckily, we found Sophia, which made the process much easier than we had been anticipating. Any questions we had were answered quickly and efficiently.”

-Missy Smith Slide “Karen has a wonderful wealth of knowledge of the Asheville area. Her experience shows in her work and we felt very safe with her guidance as our realtor. She is honest and professional. We would highly recommend Karen and look forward to working with her again in the future.”

-K. Ahrenholtz Slide “Working with Karen has been a truly rewarding experience! She is a diligent agent who definitely knows today's real estate market and the Asheville area. Karen does take to heart her clients wishes and will not try to upsell. We found what we were looking for on the first property Karen showed us!”

-Bill Fain Slide “We found Karen to be very knowledgeable in every situation we encountered. We were traveling into town on weekends and she gave us her undivided time and attention. We had a very specific list of needs and she had no problem finding multiple listings to show us. Karen was very professional and a joy to work with. We would recommend her to anyone show wants a serious and motivated Realtor.”

-Lisa Siggins Slide “Karen is one of the rare professional real estate agents I have worked with. Her integrity and attention to detail make buying and selling a pleasure.”

-Paul Schlotterbeck Slide “My wife and I had been looking for a home / lot to build on for over a year in the Asheville area with 2 other realtors and just couldn't find anything that met our needs. We signed on with Jenny in November 2015 and immediately had access to a number of homes and lots that were potential candidates. Once we decided on a lot that we wanted to make an offer on, Jenny was outstanding at making an offer that reflected the market value of the area that the lot was in and then negotiating with the seller's agent on our behalf .”

-Keith & Karen Krueger Slide “Our home was on the market over a year with two different realtors from two different real estate companies. Jenny sold our house three weeks after she listed it. Her suggestions about staging, etc . made a difference. We then put a deposit on property with the intention of building but crossed paths with a belligerent next door homeowner. Jenny ever so patiently spoke to him many times, to no avail , and we decided to cancel the contract during our due diligence.”

-Jeffrey & Barbara Wasserman Slide “Cool Mountain Realty walked us through the whole process of selling our home with great advice and helpful suggestions. They were always available to answer any questions or calm any fears we had. Our home sold quickly because of their expertise in staging a home and their diligence in getting it out into the market. The Cool Mountain team know the market and care about their clients.”

-Keith & Rebecca Harris Slide “Excellent responsiveness. Good advice. Not overly pushy, willing to let us do it 'our' way, even though we should have heeded some of her advice sooner! Knows the market. Helped us both to buy and to sell a home.”

-Keith Osbourn & Mary Adami Slide “It was a pleasure working with Jenny as my broker. Every step of the way was handled with professionalism. Her knowledge of the market and immediate area is unparalleled. A wonderful bunch of people at Cool Mountain. Five Stars in my book!”

-Robert Himmelman Slide “Susan Lytle at Cool Mountain has done a fantastic job representing us selling our home, and helping us find our future Build property in Fairview. We could not be more pleased with her service! Susan along with Jenny, Brian and everyone at Cool Mountain Realty are top notch! We are really looking forward to building our new home with them as well! If you need to sell, buy or build please give them a call.”

-Tara Johnson Slide “Our home was on the market over a year with two different realtors from two different real estate companies. Jenny sold our house three weeks after she listed it. Her suggestions about staging, etc . made a difference. We then put a deposit on property with the intention of building but crossed paths with a belligerent next door homeowner. Jenny ever so patiently spoke to him many times, to no avail , and we decided to cancel the contract during our due diligence.”

-Jeffrey & Barbara Wasserman Slide “Having Buyers 4 hours away is a horrible situation for an agent. I have dealt with many agents in my past who would have quit. Sophia Underwood was a gem, from start to finish. She was knowledgeable about both Real Estate in general and the Asheville Market, Diligent, Indefatigable, and damn pleasant throughout. There was a time or two when my wife and I hit the wall and were ready to give up, and Sophia kept us in the game. It was the BEST buy/sell experience we have ever had”

-Tom & Sam Lott Slide “Jenny Brunet and the Cool Mountain Realty Staff (Shout out to Bonnie Dotson!) provided excellent advice and support to prepare ourhouse for sale. Since we had already moved to another state, this included coordinating renovations and repairs and making cosmetic improvements which we were very pleased with. The Cool Mountain staff are top notch professionals who went the extra mile, again and again, to market our home in creative ways to get it sold under tough seller conditions.”

- Gail Hodgson Slide “Sophia Underwood was professional and worked hard to sell our house so quickly! She kept us updated and helped us on itemswe didn't understand. We highly recommend her!”

-April Barton Slide “In 2019, Sophia Underwood sold my partner an I our land in Saluda to build our forever mountain home. It became a headache that I thought was never going to end, but Sophia helped push us through and I'm so glad she did. Sophia never missed a beat to keep us informed and answering my millions of questions!!! If you want to work with one of the BEST Realtors in WNC you need to call her.”

-Dustin Elliott Slide “Susan was absolutely wonderful to work with. She not only helped us find our dream property, she made the process of buying it effortless. She answered our questions at all times of the day. She guided us through the process. We are so thankful for her knowledge and passion. Susan went above and beyond! We highly recommend her and Cool Mountain Realty. her.”

-Daniel & Kori Elliott
 
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We are passionate about making home-buying and home-building a smooth process: no problems, only solutions. Please contact us and let us get started on finding your forever home.

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